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Digital transformation is often perceived as a complex objective, especially in certain industries, such as retail. However, Mimo & Co was able to carry out a process that involved different technologies that allowed it to improve collaboration between employees, security and management processes. Digital transformation is often perceived as a complex and difficult objective to drive. Especially there are industries such as retail, which due to the current context have the need to innovate, but sometimes they find it difficult to move forward with implementation and modify the traditional way in which they manage their business. However, Mimo & Co was able to carry out a process that involved 3 different technologies that allowed it to improve collaboration between employees, security, and management processes, and is an example of how flexible customized solutions can be adopted, which is a staggering way they impact the business, customers, and employees.